Last updated: May 28, 2026
GTEC US LLC ("GTEC," "we," "us," or "our") operates gtecus.com and develops software applications including CourtCompass (courtcompass.org), Firewatch BHS (firewatchbhs.com), SkyDelay (skydeck.pinnyg.com), and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our websites, applications, and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you create an account, use our applications, or communicate with us:
| Data Type | What We Collect | Purpose |
|---|---|---|
| Account Info | Name, email, phone number, login credentials | Authentication & account management |
| Profile Info | Job title, organization, professional details | Service personalization |
| Communications | Messages, support requests, feedback | Customer support |
| Payment Info | Billing details (via third-party processors) | Subscription management |
| Phone Numbers | Mobile/landline numbers | 2FA, notifications, service alerts |
Information Collected Automatically
| Data Type | Details |
|---|---|
| Device Info | Browser type, OS, device identifiers, IP address |
| Usage Data | Pages visited, features used, time spent, interaction patterns |
| Log Data | Server logs, access times, error reports, referring URLs |
| Cookies | Session cookies, preference cookies, analytics (no third-party ad trackers) |
2. How We Use Your Information
- Service Delivery — To provide, maintain, and improve our applications and services.
- Account Security — To verify your identity through two-factor authentication (2FA) and one-time passcodes sent via SMS.
- Communications — To send transactional messages, service updates, security alerts, and account notifications via email or SMS.
- Customer Support — To respond to your inquiries and resolve technical issues.
- Analytics — To understand usage patterns and improve our products (aggregated, non-identifying data only).
- Legal Compliance — To comply with applicable laws, regulations, and legal processes.
3. SMS and Text Messaging
GTEC US LLC and its applications send SMS/text messages for the following purposes:
- Two-Factor Authentication (2FA) — One-time verification codes for secure login and account actions.
- Account Notifications — Password reset confirmations, security alerts, and account status updates.
- Service Communications — Appointment reminders, case updates, and system notifications.
- Customer Care — Responses to support inquiries initiated by you.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Phone numbers are used exclusively for the purposes described above.
4. How We Share Your Information
We do not sell your personal information. We may share information in limited circumstances:
- Service Providers — Vendors who assist in operating our services (hosting, analytics, payment processing, SMS delivery) under contractual obligations to protect your data.
- Legal Requirements — When required by law, subpoena, court order, or government request.
- Affiliated Applications — Between GTEC products (e.g., CourtCompass, Firewatch BHS) when you use multiple services under your GTEC account, solely for service delivery and account management.
- Business Transfers — In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
5. Data Security
We implement industry-standard security measures to protect your information:
- TLS 1.2+ encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Role-based access controls limiting internal data access
- Regular security assessments and penetration testing
- Automated monitoring for unauthorized access attempts
No method of transmission or storage is 100% secure, but we strive to protect your information using current best practices.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of SMS communications at any time (reply STOP)
- Withdraw consent for data processing
To exercise any of these rights, contact us at [email protected].
7. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices: